At the time of writing, the current release of SugarCRM (Version 6.5.16) may have issue using GMail to send outgoing mail when 2-Step Verification is enabled.

To disable 2-step verification

  1. Browse to the Security page under Settings or https://www.google.com/settings/security
  2. Disable 2-step verification if it isn’t already

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SugarCRM configuration

  1. Login as Administration
  2. Open Admin > Email > Email Settings
  3. Under Email Settings
    • Choose Your Email provider: Gmail
    • SMTP Mail Server: smtp.gmail.com
    • SMTP Port: 465 or 587
    • Use SMTP Authentication: Yes
    • Enable SMTP over SSL or TLS: TLS
  4. Click on Send Test Email (optional)

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How to configure SugarCRM to use GMail for Outgoing Mail
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